Beware! A New Type Of Phishing Scam is Waiting For iPhone Users
Apple is pretty tight on security. All its devices, including the iPhones and Macbook, have an excellent track record in safeguarding users from malware and scams. But now, a new phishing scam is targeting iPhones users by tricking them into believing that they are getting a support call directly from Apple.
Jody Westby, who is the CEO of a cyber security consulting firm, recently received an automated call on her iPhone warning her that multiple Apple servers containing Apple’s user IDs had been compromised and that she needed to call a 1-866 number before using her phone for any other purpose. She had received a call from the same number in the evening a day before, but she didn’t receive the call.
Perturbed by the call, Westby immediately opened Apple’s support page and called up the number listed on the website requesting a customer support executive call her back. The page displayed a “case ID” to help her track the status of inquiry and soon after an executive from the real Apple called her back giving her the reference of the case ID number that she saw in on the Apple support page, security writer Brian Krebs reported (via Tech Crunch).
The Apple support executive told her that Apple hadn’t contacted her and the call that she had received was most probably a scam, which by now she knew.
However, what boggled her mind was the fact that the call that she had received a day before was registered with Apple’s real support number and it showed the company’s web address along with its street address and the real support number. What’s more? Neither her iPhone nor AT&T (her mobile service provider) were able to identify the difference.
The only tell tale sign of the duplicity of the caller was the web address, which was falling short of an ‘s’. The web address instead of showing ‘https://www.apple.com’ displayed ”http://www.apple.com”.
Voice-based phishing scams, as they are called, have become a common occurrence these days. The latest scam, which involved scammers fooling an iPhone users by faking the caller ID, was just another example of the technical prowess of these tricksters. Though these scammers have become extremely efficient at disguising themselves, the best way to deal with such calls is to contact the support number listed on the company’s website.